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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

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Material type: Text

TextPublication details: Boston : McGraw-Hill, c1998.Edition: 2nd edDescription: xxvi, 613 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	Business Library (Miotso) General stacks	Non-fiction	HD 9980.5 FIT (Browse shelf(Opens below))	1	Available	BSSM00003001
Books	Business Library (Miotso) General stacks	Non-fiction	HD 9980.5 FIT (Browse shelf(Opens below))	2	Available	BSSM00003002
Books	Business Library (Miotso) General stacks	Non-fiction	HD 9980.5 FIT (Browse shelf(Opens below))	3	Available	BSSM00003003
Books	Business Library (Miotso) General stacks	Non-fiction	HD 9980.5 FIT (Browse shelf(Opens below))	4	Available	BSSM00003004
Books	Business Library (Miotso) General stacks	Non-fiction	HD 9980.5 FIT (Browse shelf(Opens below))	5	Available	BSSM00003005
Books	Graduate Library (Christ Temple) General stacks	Non-fiction	HD 9980.5 FIT (Browse shelf(Opens below))	1	Available

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Updated ed. of: Service management for competitive advantage. 1994.

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