Service management : (Record no. 6915)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00869pam a2200241 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 4488054 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250710183318.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 970311s1998 nyua b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0070217602 |
| Qualifying information | alk. paper |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070217607 |
| Qualifying information | (alk. paper) |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD9980.5 |
| Item number | .F549 1998 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Edition information | 21 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| 245 10 - TITLE STATEMENT | |
| Title | Service management : |
| Remainder of title | operations, strategy, and information technology / |
| Statement of responsibility, etc. | James A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston : |
| Name of publisher, distributor, etc. | McGraw-Hill, |
| Date of publication, distribution, etc. | c1998. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxvi, 613 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Updated ed. of: Service management for competitive advantage. 1994. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, Mona J. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| Title of a work | Service management for competitive advantage. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Suppress in OPAC | No |
| 999 ## - | |
| -- | 6915 |
| -- | 6915 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Date last seen | Copy number | Price effective from | Koha item type | Barcode |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Non-fiction | Business Library (Miotso) | Business Library (Miotso) | General stacks | 03/25/2026 | HD 9980.5 FIT | 03/25/2026 | 1 | 03/25/2026 | Books | BSSM00003001 | |||||
| Library of Congress Classification | Non-fiction | Business Library (Miotso) | Business Library (Miotso) | General stacks | 03/25/2026 | HD 9980.5 FIT | 03/25/2026 | 2 | 03/25/2026 | Books | BSSM00003002 | |||||
| Library of Congress Classification | Non-fiction | Business Library (Miotso) | Business Library (Miotso) | General stacks | 03/25/2026 | HD 9980.5 FIT | 03/25/2026 | 3 | 03/25/2026 | Books | BSSM00003003 | |||||
| Library of Congress Classification | Non-fiction | Business Library (Miotso) | Business Library (Miotso) | General stacks | 03/25/2026 | HD 9980.5 FIT | 03/25/2026 | 4 | 03/25/2026 | Books | BSSM00003004 | |||||
| Library of Congress Classification | Non-fiction | Business Library (Miotso) | Business Library (Miotso) | General stacks | 03/25/2026 | HD 9980.5 FIT | 03/25/2026 | 5 | 03/25/2026 | Books | BSSM00003005 | |||||
| Library of Congress Classification | Non-fiction | Graduate Library (Christ Temple) | Graduate Library (Christ Temple) | General stacks | 07/10/2025 | HD 9980.5 FIT | 07/10/2025 | 1 | 07/10/2025 | Books |