Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextPublication details: Boston : McGraw-Hill, c1998.Edition: 2nd edDescription: xxvi, 613 p. : ill. ; 24 cmISBN: - 0070217602
- 9780070217607
- 658 21
- HD9980.5 .F549 1998
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Business Library (Miotso) General stacks | Non-fiction | HD 9980.5 FIT (Browse shelf(Opens below)) | 1 | Available | BSSM00003001 | |
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Business Library (Miotso) General stacks | Non-fiction | HD 9980.5 FIT (Browse shelf(Opens below)) | 2 | Available | BSSM00003002 | |
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Business Library (Miotso) General stacks | Non-fiction | HD 9980.5 FIT (Browse shelf(Opens below)) | 3 | Available | BSSM00003003 | |
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Business Library (Miotso) General stacks | Non-fiction | HD 9980.5 FIT (Browse shelf(Opens below)) | 4 | Available | BSSM00003004 | |
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Business Library (Miotso) General stacks | Non-fiction | HD 9980.5 FIT (Browse shelf(Opens below)) | 5 | Available | BSSM00003005 | |
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Graduate Library (Christ Temple) General stacks | Non-fiction | HD 9980.5 FIT (Browse shelf(Opens below)) | 1 | Available |
Browsing Graduate Library (Christ Temple) shelves,Shelving location: General stacks,Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HD 9577.G42A66 GOV Governance of the petroleum sector in an emerging developing economy / | HD 9685.U5S7 STU Slashing utility cost handbook | HD 9685.U5S7 STU Slashing utility cost handbook | HD 9980.5 FIT Service management : operations, strategy, and information technology / | HD9980.5.F549 FIT Service management; operations, strategy, information technology | HD9980.5.F549 FIT Service management; operations, strategy, information technology | HD 9980.5 KOR HUMAN RESOURCE MANAGEMENT IN SERVICE WORK |
Updated ed. of: Service management for competitive advantage. 1994.
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