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Services Marketing: Integrating Customers Focus Across the Firm/ Valarie A. Zeithaml, Mary Jo Bitner & Dwayne D. Gremler

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Material type: Text

TextPublication details: Boston McGraw-Hill Education 2013Edition: 6th EdDescription: xxvii. 642p. ill. 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	Business Library (Miotso) General stacks	Non-fiction	HF5415.Z4 ZEI (Browse shelf(Opens below))	1	Available	BSSM00001066
Books	Business Library (Miotso) General stacks	Non-fiction	HF5415.Z4 ZEI (Browse shelf(Opens below))	2	Available	BSSM00001067

Includes Index

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