Normal view MARC view ISBD view

Services Marketing: Integrating Customers Focus Across the Firm/

Zeithaml Valarie A.

Services Marketing: Integrating Customers Focus Across the Firm/ Valarie A. Zeithaml, Mary Jo Bitner & Dwayne D. Gremler - 6th Ed. - Boston McGraw-Hill Education 2013 - xxvii. 642p. ill. 24 cm

Includes Index

ISBN: 9780071086967

Subjects--Topical Terms:

LC Class. No.: HF5415.Z4 ZEI

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)