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	1.	Meeting customer needs / Ian Smith. by Smith, Ian, 1953- Series: [Institute of Management series] Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Corby, Northants : Butterworth/Heinemann ; Institute of Management Foundation, 1997 Online resources: Publisher description Table of contents Availability: Items available for loan: Undergraduate Library (Christ Temple) (2)Call number: HF5415 SMI, ... Place hold Save to lists Add to cart (remove)
	2.	Meeting customer needs / Ian Smith. by Smith, Ian, 1953- Series: [Institute of Management series] Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Corby, Northants : Butterworth/Heinemann ; Institute of Management Foundation, 1997 Online resources: Publisher description Table of contents Availability: Items available for loan: Undergraduate Library (Christ Temple) (1)Call number: HF5415 SMI. Place hold Save to lists Add to cart (remove)
	3.	Meeting customer needs / Ian Smith. by Smith, Ian, 1953- Series: [Institute of Management series] Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Corby, Northants : Butterworth/Heinemann ; Institute of Management Foundation, 1997 Online resources: Publisher description Table of contents Availability: No items available. Save to lists Add to cart (remove)

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