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	1.	Services Marketing: Integrating Customers Focus Across the Firm/ Valarie A. Zeithaml, Mary Jo Bitner & Dwayne D. Gremler by Zeithaml Valarie A Bitner Mary Jo Gremler Dwayne D Edition: 6th Ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston McGraw-Hill Education 2013 Availability: Items available for loan: Business Library (Miotso) (2)Call number: HF5415.Z4 ZEI, ... Place hold Save to lists Add to cart (remove)
	2.	Services Marketing: Integrating Customer Focus Across the Firm/ Valarie A. Zeithaml, Mary Jo Bitner & Dwayne D. Gremler. by Zeithaml Valarie A Bitner Mary Jo Gremler Dwayne D Edition: 5th Ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston McGraw-Hill Education 2009 Availability: Items available for loan: Business Library (Miotso) (7)Call number: HD9980.5 .Z45 ZEI, ... Graduate Library (Christ Temple) (10)Call number: HD9980.5.Z45 ZEI, ... Undergraduate Library (Christ Temple) (1)Call number: HD9980.5.Z45. Place hold Save to lists Add to cart (remove)

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