000 00569nam a22001577a 4500
005 20260325125527.0
008 260325b |||||||| |||| 00| 0 eng d
020 _a9788120329355
050 _aHD9980 UND
245 _aUnderstanding Services Management:
_bintegrating marketing, organisational behaviour, operations and human resource management
_cedited by William J. Glynn & James G. Barnes
260 _aNew Delhi
_bPrentice-Hall of India
_c2006
300 _axxv. 485p.
_bill.
_c24cm
700 _aGlynn, William J.
700 _aBarnes, James G.
942 _2lcc
_cBK
_n0
999 _c9154
_d9154