000			00743cam a2200229 a 4500
001			2996729
005			20250513164110.0
008			930507s1993 nyu 001 0 eng
020			_a0070217009 (hc. : acidfree paper) : _c$29.95
020			_a0070217017 (pbk. : acidfree paper) : _c$12.95
050	0	0	_aHF5439.8 _b.F68 1994
082	0	0	_a658.8/1 _220
100	1		_aFournies, Ferdinand F.
245	1	0	_aWhy customers don't do what you want them to do and what to do about it / _cFerdinand F. Fournies.
260			_aNew York : _bMcGraw-Hill, _cc1994.
300			_axv, 224 p. ; _c24 cm.
500			_aIncludes index.
650		0	_aSales personnel _xTraining of.
650		0	_aSales management.
650		0	_aSelling.
942			_2lcc _cBK _n0
999			_c5757 _d5757