| 000 | 00402nam a22001457a 4500 | ||
|---|---|---|---|
| 005 | 20250512124007.0 | ||
| 008 | 250512b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780333801598 | ||
| 050 |
_aHF 5415 _b.5 CAR |
||
| 100 | _aCARTWRIGHT, ROGER | ||
| 245 |
_aMASTERING CUSTOMER RELATIONS _cROGER CARTWRIGHT |
||
| 260 |
_aLONDON _bMACMILLAN PRESS LTD _cc2000 |
||
| 300 |
_ax; 238p; _bill |
||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c5725 _d5725 |
||