000			00570nam a22001937a 4500
005			20250326100247.0
008			250326b |||||||| |||| 00| 0 eng d
020			_a9781259010651
050			_aHD9980 _b.5.F549 FIT
100			_aFitzsimmons, James A.
245			_aService management; _boperations, strategy, information technology
250			_a8th
260			_aNew York _bMcGraw-Hill _cc2011
300			_axviii, 524p; _bill.;
500			_aincludes appendix, subject index
700			_aFitzsimmons, Mona J.
700			_aBordoloi, Sanjeev
942			_2lcc _cBK _n0
999			_c5200 _d5200