000 00440nam a22001697a 4500
005 20250313100154.0
008 250313b |||||||| |||| 00| 0 eng d
020 _a9780135731147
050 _aHD62
_b.I5.B36 BAN
100 _aBank, John
245 _aThe essence of total quality management
250 _a2nd
260 _aLondon
_bPrentice-Hall
_cc1992
300 _axvii, 259p;
_bill.;
500 _aincludes index
942 _2lcc
_cBK
_n0
999 _c4736
_d4736