000 00986cam a2200253 a 4500
001 13287163
005 20250303115757.0
008 030723s2005 ohua b 001 0 eng
020 _a0324259131 (package : domestic core text + Info Trac)
020 _a0324282559 (domestic core text only)
020 _a0324227159 (package : ISE core text + Info Trac)
020 _a0324227167 (ISE core text only)
050 0 0 _aHD31
_b.P55 2005
100 1 _aPlunkett, W. Richard
_q(Warren Richard)
245 1 0 _aManagement :
_bmeeting and exceeding customer expectations /
_cWarren R. Plunkett, Raymond F. Attner, Gemmy S. Allen.
250 _a8th ed.
260 _aMason, Ohio :
_bThomson/South-Western,
_cc2005.
300 _axxvi, 742 p. :
_bill. (some col.) ;
_c27 cm.
500 _aIncludes passcode to InfoTrac College edition, the Online Library (WWW.infotrac-college.com).
650 0 _aManagement.
700 1 _aAttner, Raymond F.
700 1 _aAllen, Gemmy.
942 _2lcc
_cBK
_n0
999 _c4477
_d4477