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	1.	Service management; operations, strategy, information technology by Fitzsimmons, James A Fitzsimmons, Mona J Bordoloi, Sanjeev Edition: 8th Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill c2011 Availability: Items available for loan: Business Library (Miotso) (3)Call number: HD9980.5.F549 FIT, ... Graduate Library (Christ Temple) (2)Call number: HD9980.5.F549 FIT, ... Undergraduate Library (Christ Temple) (3)Call number: HD9980.5.F549 FIT, ... Place hold Save to lists Add to cart (remove)
	2.	Service management; operations, strategy, and information technology by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 3rd Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill c2001 Availability: Items available for loan: Undergraduate Library (Christ Temple) (1)Call number: HD9980.5 FIT. Place hold Save to lists Add to cart (remove)
	3.	Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Fitzsimmons, James A. Service management for competitive advantage Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill, c1998 Availability: Items available for loan: Business Library (Miotso) (5)Call number: HD 9980.5 FIT, ... Graduate Library (Christ Temple) (1)Call number: HD 9980.5 FIT. Place hold Save to lists Add to cart (remove)

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