Search for 'su:"Customer services"'

Invented here : maximizing your organization's internal growth and profitability /

By Victor, Bart,.
Boston, Mass : Harvard Business School Press, 1998 .
xiv, 255 p. ; 25 cm..
0875847986 (alk. paper)

Services marketing : managing the service value chain /

By Bruhn, Manfred..
Harlow, England ; | New York : Financial Times/Prentice Hall, 2006 .
xxvi, 478 p. : 25 cm..
0273681575 | 9780273681571

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Customer service : building successful skills for the twenty-first century /

By Lucas, Robert W..
Boston : McGraw-Hill, 2005 .
xvi, 416 p. : 26 cm..
0072938056 (pbk. : alk. paper)

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Meeting customer needs /

By Smith, Ian,.
Oxford ; | Boston : | Corby, Northants : Butterworth/Heinemann ; | Institute of Management Foundation, 1997 .
xi, 231 p. : , Series title from the series listing in another volume of the series. 24 cm..
0750633913

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Meeting customer needs /

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Meeting customer needs /

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Service orientation : winning strategies and best practices /

By Allen, Paul,.
Cambridge, UK ; | New York : Cambridge University Press, 2006 .
xxiii, 336 p. : , Includes Index 26 cm..
0521843367 (hbk.) | 9780521843362

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