/cgi-bin/koha/opac-search.pl?q=ccl=au%3A%22Fitzsimmons%2C%20Mona%20J.%22&sort_by=relevance&format=rss 3 0 50 ISBN:9781259010651 /cgi-bin/koha/opac-detail.pl?biblionumber=5200 By Fitzsimmons, James A..
New York McGraw-Hill 2011 .
xviii, 524p; , includes appendix, subject index 9781259010651

]]> Place hold on Service management;

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=5200 ISBN:9780072424195HD /cgi-bin/koha/opac-detail.pl?biblionumber=5202 By Fitzsimmons, James A..
New York McGraw-Hill 2001 .
xxvi, 646p 9780072424195HD

]]> Place hold on Service management;

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=5202 ISBN:0070217602 | 9780070217607 /cgi-bin/koha/opac-detail.pl?biblionumber=6915 By Fitzsimmons, James A..
Boston : McGraw-Hill, 1998 .
xxvi, 613 p. : , Updated ed. of: Service management for competitive advantage. 1994. 24 cm..
0070217602 | 9780070217607

]]> Place hold on Service management :

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=6915