@book{9568,
	author = {Sims, Brenda R.},
	title = {Technical communication for readers and writers /},
	publisher = {Houghton Mifflin,},
	year = {c2003.},
	address = {Boston :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1104/2001133346-d.html}
}