Kettner, Peter M.,  1936- <br/><br/>
Achieving excellence in the management of human service organizations / 
Peter M. Kettner. 
 - Boston :  Allyn and Bacon,  c2002. 
 - xiv, 386 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0205318789 9780205318780 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Human services--Management.
<br/><br/><label>LC Class. No.: </label>HV41   / .K46 2002 
<br/><br/><label>Dewey Class. No.: </label>361/.0068