TY - BOOK AU - Egan,John TI - Relationship marketing: exploring relational strategies in marketing SN - 9780273713197 AV - HF5415.55 .E34 2008 U1 - 658.8/12 22 PY - 2008/// CY - Harlow, England, New York PB - Financial Times/Prentice Hall KW - Relationship marketing UR - http://www.loc.gov/catdir/toc/ecip087/2007052391.html ER -