@book{6830,
	author = {Applegate, Lynda M. and Austin, Robert D.},
	title = {Creating business advantage in the information age /},
	publisher = {McGraw-Hill,},
	year = {c2002.},
	address = {Boston :},
	url = {http://www.loc.gov/catdir/description/mh021/2001052201.html}
}