TY  - BOOK
AU  - Anandkumar,V.
AU  - Biswas,Subhasish
TI  - Business process outsourcing: oh! BPO--structure and chaos, fun and agony 
SN  - 9788178298788 (pbk.)
AV  - HD2365 .K875 2008
U1  - 658.4/0580954 22
PY  - 2008///
CY  - Los Angeles
PB  - Response Books
KW  - Offshore outsourcing
KW  - India
KW  - Data processing service centers
KW  - Computer service industry
UR  - http://www.loc.gov/catdir/toc/ecip0817/2008019789.html
ER  -