TY  - BOOK
AU  - FUTRELL, CHARLES M.
TI  - FUNDAMENTALS OF SELLING: CUS TOMERS FOR LIFE THROUGH SERVICE
SN  - 9780073192635
AV  - HF 5438 .25 FUT
PY  - 2006///
CY  - NEW YORK
PB  - McGRAW-HILL IRWIN
ER  -