@book{5005,
	author = {Harrington, H. J. and Harrington, James S.},
	title = {Total improvement management :},
	publisher = {McGraw-Hill,},
	year = {c1995.},
	address = {New York :},
	url = {http://www.loc.gov/catdir/toc/mh022/94032868.html}
}