Moore, Christopher W.,  1947- <br/><br/>
The mediation process :  practical strategies for resolving conflict / 
Christopher W. Moore. 
 - 3rd ed.  Updated and Revised 
 - San Francisco :  Jossey-Bass,  c2003. 
 - xvi, 599 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>0787964468 (pbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation.<br/>Conflict management.
<br/><br/><label>LC Class. No.: </label>HM1126 / HM136  / .M667 2003 / .M684 2003 
<br/><br/><label>Dewey Class. No.: </label>303.6/9