00440nam a22001697a 4500 20250313100154.0 250313b |||||||| |||| 00| 0 eng d 9780135731147 HD62 .I5.B36 BAN Bank, John The essence of total quality management 2nd London Prentice-Hall c1992 xvii, 259p; ill.; includes index lcc BK 0 4736 4736 0 0 lcc 0 0 NFIC CUL1 CUL1 GEN 2025-03-13 0 HD62.I5.B36 BAN ulct00001682 2025-03-13 10:03:54 1 2025-03-13 BK 0 0 lcc 0 0 NFIC CTGL CTGL GEN 2025-06-03 0 HD 62.15.B36 BAN GSCT00001473 2025-06-03 10:15:36 1 2025-06-03 BK