Evans, James R.  1950- <br/><br/>
Total quality :  management, organization, and strategy / 
James R. Evans, James W. Dean, Jr. 
 - 3rd ed. 
 - Mason, OH :  Thomson/South-Western,  c2003. 
 - vii, 399 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0324178719 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .D4 2003 
<br/><br/><label>Dewey Class. No.: </label>658.4/013