00401nam a22001337a 450000500170000000800410001702000180005805000210007610000200009724500410011726000390015830000160019750000540021320250310102030.0250310b        |||||||| |||| 00| 0 eng d  a9780132709507  aHD58b.6T478 THO  aThompson, Leigh  aThe Mind and heart of the negotiator  aUpper SaddlebPrentice Hallcc1998  axxiii, 359p  aincludes references,  subject index, author index