Thompson, Leigh <br/><br/>
The Mind and heart of the negotiator 

 - Upper Saddle  Prentice Hall  c1998 
 - xxiii, 359p 
<br/><br/> includes references,  subject index, author index 
<br/><br/><label>ISBN: </label>9780132709507 
<br/><br/><label>LC Class. No.: </label>HD58  / .6T478 THO