TY  - BOOK
AU  - Heath,Robert L.
TI  - Crisis management for managers and executives: business crises, the definitive handbook to reduction, readiness, response, and recovery 
SN  - 0273631683
AV  - HD49 .H43 1998
U1  - 658.4/056 21
PY  - 1998///
CY  - London
PB  - Financial Times/Pitman Pub.
KW  - Crisis management
KW  - Case studies
KW  - Emergency management
KW  - Risk assessment
KW  - Industrial management
KW  - Strategic planning
ER  -