Heath, Robert L. 1941- Crisis management for managers and executives : business crises, the definitive handbook to reduction, readiness, response, and recovery / Robert Heath. - London : Financial Times/Pitman Pub., 1998. - xiii, 466 p. : ill. ; 24 cm. ISBN: 0273631683 Subjects--Topical Terms: Crisis management--Case studies.Emergency management--Case studies.Risk assessment--Case studies.Industrial management--Case studies.Strategic planning--Case studies. LC Class. No.: HD49 / .H43 1998 Dewey Class. No.: 658.4/056