TY  - BOOK
AU  - Locker, O. Kitty
AU  - Kaczmarek, Stephen Kyo
TI  - Business communication: building critical skills
SN  - 9780071221009
AV  - HF5718 .L633 LOC
PY  - 2011///
CY  - New York
PB  - McGraw-Hill
N1  - includes index
ER  -