De Janasz, Suzanne C. Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider. - 3rd ed. - Boston : McGraw-Hill Irwin, c2009. - xxii, 441 p. : ill. ; 28 cm. ISBN: 9780073405018 (alk. paper) 0073405019 (alk. paper) Subjects--Topical Terms: Organizational behavior.Psychology, Industrial.Interpersonal relations. LC Class. No.: HD58.7 / .D415 2009 Dewey Class. No.: 158.7