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Why customers don't do what you want them to do and what to do about it / Ferdinand F. Fournies.

By: Material type: TextTextPublication details: New York : McGraw-Hill, c1994.Description: xv, 224 p. ; 24 cmISBN:
  • 0070217009 (hc. : acidfree paper) :
  • 0070217017 (pbk. : acidfree paper) :
Subject(s): DDC classification:
  • 658.8/1 20
LOC classification:
  • HF5439.8 .F68 1994
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books Books Undergraduate Library (Christ Temple) General stacks Non-fiction HF5439 WOR (Browse shelf(Opens below)) 1 Available ulct00002365

Includes index.

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