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Operations management : customer-focused principles /

Schonberger, Richard.

Operations management : customer-focused principles / Richard J. Schonberger, Edward M. Knod, Jr. - 6th ed. - Chicago : Irwin, c1997. - xii, 723 p. : ill. (some col.) ; 27 cm.

Includes Index

ISBN: 0256194068 9780256194067 0256215332 (instructor's ed.)

Subjects--Topical Terms:
Production management.

LC Class. No.: TS155 / .S3244 1997

Dewey Class. No.: 658.5

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