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Management : meeting and exceeding customer expectations /

Plunkett, W. Richard

Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. - 7th ed. - Cincinnati, Ohio : South-Western/Thomson Learning, c2002. - xxviii, 797 p. : ill. (some col.) ; 26 cm. + 1 computer optical disc (4 3/4 in.)

ISBN: 0324027257 (alk. paper)

Subjects--Topical Terms:
Management.

LC Class. No.: HD31 / .P55 2002

Dewey Class. No.: 658.4

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