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THE INNOVATION EDGE Creating Strategic Breakthroughs Using the Voice of the Customer

BARNARD, WILLIAM

THE INNOVATION EDGE Creating Strategic Breakthroughs Using the Voice of the Customer WILLIAM BARNARD & THOMAS F. WALLACE - VERMONT OLIVER WRIGHT PUB c1994 - xii; 180p; ill

ISBN: 9780471131960

LC Class. No.: HF5415 / .5 BAR

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