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Service operations management /

Fitzsimmons, James A.

Service operations management / James A. Fitzsimmons, Robert S. Sullivan. - New York : McGraw-Hill, c1982. - xiv, 449 p. : ill. ; 25 cm. - McGraw-Hill series in quantitative methods for management .

ISBN: 0070212155

Subjects--Topical Terms:
Service industries--Management.
Operations research.

LC Class. No.: HD9980.5 / .F55

Dewey Class. No.: 658.5

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