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The quality revolution : best practice from the world's leading companies /

Smith, Steve

The quality revolution : best practice from the world's leading companies / Steve Smith. - Oxford : Management Books 2000, 1994. - 388 p. : ill. ; 24 cm.

ISBN: 1852511133

Subjects--Topical Terms:
Total quality management.
Quality control.
Consumer satisfacton.

LC Class. No.: HD62.15 / .S626 1994

Dewey Class. No.: 658.5/62

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