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Total quality : management, organization, and strategy /

Evans, James R. 1950-

Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr. - 3rd ed. - Mason, OH : Thomson/South-Western, c2003. - vii, 399 p. : ill. ; 24 cm.

ISBN: 0324178719 (pbk.)

Subjects--Topical Terms:
Total quality management.

LC Class. No.: HD62.15 / .D4 2003

Dewey Class. No.: 658.4/013

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