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Management : meeting and exceeding customer expectations /

Plunkett, W. Richard

Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. - 8th ed. - Mason, Ohio : Thomson/South-Western, c2005. - xxvi, 742 p. : ill. (some col.) ; 27 cm.

Includes passcode to InfoTrac College edition, the Online Library (WWW.infotrac-college.com).

ISBN: 0324259131 (package : domestic core text + Info Trac) 0324282559 (domestic core text only) 0324227159 (package : ISE core text + Info Trac) 0324227167 (ISE core text only)

Subjects--Topical Terms:
Management.

LC Class. No.: HD31 / .P55 2005

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